A major telecom operator in Western Europe, serving over 6 million subscribers, went through a digital transformation that transcended typical system upgrades. By reimagining their Voucher and Reload Management System, initially built on monolithic architecture, our client not only resolved their immediate operational challenges, but also got a dynamic, scalable platform, which positioned them for sustained growth.
The modernization process shows how strategic technological innovation has the power to reshape an organization’s operational capabilities, turning constraints into opportunities. Leveraging the benefits of microservices architecture, our approach allowed them to overcome legacy constraints and reduce costs.
Results Delivered
- 100% uptime since launch and zero customer support incidents
- Successful management of 6+ million customer data records
- Eliminated database licensing costs, saving resources for growth initiatives
- Enhanced security due to robust architecture and technology stack
- Future-ready system supporting seamless scalability and operational efficiency
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